Warranty Policy
Last Updated: September 10, 2025
Warranty Policy
At Trivano Living, we stand behind the quality of our products and want you to shop with confidence. This Warranty Policy explains your rights and coverage in case of product defects.
1. Standard Warranty Coverage
All products purchased from Trivano Living are covered by a 30-day limited warranty against defects in materials and workmanship.
The warranty period begins on the date of delivery.
2. What the Warranty Covers
- Manufacturing defects (faulty stitching, defective components, broken parts on arrival).
- Items that do not function as intended under normal use.
3. What the Warranty Does Not Cover
- Normal wear and tear.
- Damage caused by misuse, abuse, neglect, accidents, or unauthorized modifications.
- Cosmetic damage (scratches, dents) that does not affect functionality.
- Damage caused by improper handling or incorrect installation.
4. Warranty Claim Process
Contact Us
Email: Support@trivanoliving.com
Phone: (844) 629-0574
Evaluation
Our team will review your claim and may request photos, videos, or the return of the item for inspection.
Resolution
If your claim is approved, we will provide:
- A replacement item, or
- A full refund to your original payment method.
Some minor defects may be resolved with replacement parts.
5. Shipping Costs
- Approved Claims: Return shipping is covered by us.
- Non-Warranty Issues: Return shipping is paid by the customer.
6. Extended Manufacturer’s Warranty
Some products may include an additional manufacturer’s warranty. Details will be provided in the product packaging.
7. Contact Us
If you have questions or need assistance:
📧 Email: Support@trivanoliving.com
📞 Phone: (844) 629-0574
We aim to respond to all warranty inquiries within 3 business days.